FAQ

Everything you need to know about Qonvo.

Getting started

Do I need an account to use Qonvo?

No. Just enter a display name and you're in. No email, no password, no sign-up process.

How do I invite people to my room?

Share the room link or room code. Anyone with the link can join instantly.

Is there a limit on how many people can join a room?

There's no hard limit on participants. Rooms work best with 2-50 people, but can handle more.

Rooms and messages

How long do free rooms last?

Free rooms expire 3 hours after creation. All messages and graph data are deleted when a room expires.

Can I keep a room longer than 3 hours?

Yes. You can upgrade a room to 7 days ($3), 30 days ($8), or lifetime ($25). These are one-time payments, not subscriptions.

Is there a message limit?

Each room supports up to 500 messages. This is enough for most discussions and keeps the graph visualization performant.

What happens when a room expires?

All messages, graph data, and room metadata are permanently deleted. Make sure to export anything you want to keep before the room expires.

Features

What is the conversation graph?

Every message appears as a node in a visual network. When you reply to someone, an edge connects the two messages. Tags create clusters. The result is a living map of your conversation.

How do AI summaries work?

Click the "Summarize" button and Claude AI will analyze your conversation to extract key points, themes, and action items. Free rooms get 3 summaries, paid rooms get unlimited.

What export formats are available?

You can export the conversation graph as PNG, the full chat as PDF, or the raw data as JSON.

How do tags work?

Include #tags in your messages to categorize them. Tagged messages cluster together in the graph, making it easy to see topic groupings.

Payments

Is it a subscription?

No. You pay once per room and it stays for the duration you chose. No recurring charges, no auto-renewal.

Can I upgrade a room after creating it?

Yes. You can upgrade at any time before the room expires. Click "Keep this room" in the expiry banner.

What payment methods do you accept?

All major credit and debit cards via Stripe. Your payment details are handled entirely by Stripe - we never see your card information.

Can I get a refund?

Contact us within 24 hours of purchase if you're unsatisfied and we'll issue a full refund.

Privacy and security

Are conversations private?

Rooms are private by default - only people with the room link or code can access them. Room links are not indexed by search engines.

Do you read or analyze conversations?

No. AI summaries are generated on-demand only when you click the Summarize button. We don't monitor, analyze, or use your conversations for any other purpose.

Where is data stored?

Free room data is stored temporarily in Redis and deleted when the room expires. Paid room data is stored in a secure database and retained for the duration of the plan.